Systems Engineer (AWS, VMware)

Location: 
Singapore
Job Type: 
Permanent
Ref: 
BBBH756954
Salary: 
S$5-9k pm
Consultant: 
Jessie Zeng - R1657697
EA Licence No: 
11C5502
MOM Registration: 
R1657697

Responsibilities

The Systems Engineer undertakes and leads complex projects related to systems provisioning, installations, configurations as well as monitoring and maintenance. He/She applies highly developed specialist knowledge and skills in systems administration and works toward continuous optimisation of systems performance - including maintenance of 100+ servers and network infrastructure (L2).

He/She is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

He/She is able to quickly and effectively solve issues as they arise. He is able to methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team. He communicates effectively and displays high level of service standards.

In addition, he/she will be responsible for SPOC Central Systems Management team support.

Execute Systems Administration Service Levels

  • Monitor systems performance and usage, including response times
  • Supervise backups, optimisation, initiation of recovery procedures and routine troubleshooting
  • Communicate regularly with technical, applications and operational staff to ensure systems integrity and security
  • Determine the systems' short- and long-term requirements
  • Manage systems report production

Advise on System Capabilities

  • Advise senior leaders on system concepts and functional capabilities
  • Provide technical advice to the team and clients on installation, setup, configuration of systems
  • Interpret internal or external business issues and recommends solutions/best practices
  • Implement plans to make systems available to users in a shared, secure and controlled manner

Develop New Systems

  • Lead the development of new systems as per the system requirements
  • Design security and integrity controls
  • Conduct new systems testing and implementation
  • Define the system maintenance procedures
  • Analyse the use of new systems to identify enhancement needs
  • Lead research initiatives for the development of advanced and automated approaches for system administration

Optimise systems performance

  • Seek opportunities to optimise the delivery of systems services with emphasis on availability, reliability, scalability, and security
  • Conduct regular system audits and upgrades
  • Develop automated processes to define, measure, and report on service quality, stability and capacity

Resolve issues

  • Oversee the assessment of risks to systems
  • Identify complex system issues to provide advisory to the stakeholders
  • Investigate cause of systems and network issues
  • Resolve complex issues
  • Provide escalation support for issues presented by the user

Requirements

  • Degree/Diploma in Computer Science, Engineering or equivalent.
  • Experience in administering, maintaining and monitoring the Windows servers, VMware, AWS and Network Infra environment.
  • Strong communications skills with stakeholders at all levels.
  • Able to be on standby with on-call availability with varied shifts including nights, weekends and holidays.
  • Certification in MCSE, knowledge in ITSM will be added advantage.
  • Experience team leadership managing a small team and operations will be added advantage.

Morgan McKinley Pte Ltd/M3S Solutions
EA Licence No.: 11C5502
Registration No.: R1657697
Registration Name: Jessie Zeng

Jessie Zeng - R1657697's picture
Jessie Zeng
Consultant | M3S
6818 3130
jzeng@morganmckinley.com