Snr Operations Manager
The role holds responsibility for a team of over 100 fraud investigation and prevention analysts, working to protect the businesses customers and maximise the customer experience.
In the role you will have at least 4 manager level direct reports and collaborate with a peer group of Operations Senior Managers globally to drive best in class solutions.
As well as setting and ensuring delivery on day-to-day KPIs you will play a leading role in driving continuous improvement, with experience in Six Sigma or Lean methodologies a distinct advantage.
This is an excellent time to join the Cork team as the Cork site is experiencing unprecedented growth - creating significant career progression opportunities. The Cork leadership team is highly regarded within the global network and they have proven to be very successful in attracting new functions into Cork. As a key member of the local leadership team you will be able to influence and guide ongoing growth opportunities.
Key attributes for success in the role include strong people development, mentorship and performance management; and continuous improvement and operational excellence experience in large organisations. You must have experience in having responsibility for a team in excess of 100 people from an operations perspective.
Salary and Benefits package is highly competitive and geared to attract the top performers.
For a detailed job description and to discuss the role in more detail contact David Tuohy at firstname.lastname@example.org or call 021 2300300.
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.